Olha Udovenko`s portfolio

Jan 2021 - Aug 2022. I was involved in concept creation and plan development, coordinating marketing projects and activities, as well as assessing and reporting on the results of all campaigns. Managing projects of Agency. Mantain budgeting. Conducted statictical research for opening Satellite account of tourism in Ukraine.

Jan 2020 - Jan 2021. Evaluated and modified HR and personnel protocols. Developed and implemented labour-related policies to raise the proficiency level of hotel staff and reach international standards. Developed training sessions for employees to improve the level of customer service in the hotel.

May 2019 - Jan 2020. Recruited, hired and trained new staff in the department. Keep and maintain all records and documents so that the information can be retrieved or accessed efficiently. Solving issues with drivers and brokers. Follow up with all parties for required certificates or documents.

May 2018 - May 2019. Provided detail-oriented administrative support to over 80 staff to ensure efficient office operations. Managed a team of two office administrators to see that tasks were completed on time and efficiently. Supported office staff by organizing company event and meetings.